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Client Resources

Cibolo Small Animal Hospital is pleased to provide you with a variety of forms that can simplify the process of caring for your pet.

What To Expect

In your search for a veterinary facility, we believe you should expect high quality care as well as great service. Our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care. Our commitment to you is to continue to offer our world class service and a state of the art veterinary facility. Your pet's annual vet check-up will include a total physical exam, with a thorough investigation of your pet's head, body and tail, and all his assorted cavities. Because even the most cooperative pet may not readily go-along with a tooth and gum brushing, an annual cleaning by your veterinarian maybe in order. Like you, your pet can lose his teeth due to decay and neglect. It's a good idea to keep an accurate medical diary not only of the procedures and vaccinations your pet receives at the vet, but also of notes on things like your pet's elimination habits and any physical changes or unusual occurrences. Keep track of small shifts in your pet's behavior, including urinary marking habits and mood swings, along with diet and routine modifications. Take this notebook when you visit the vet. These seemingly unrelated occurrences may help explain results of your pet's medical tests. Our Doctors may refer you to a specialist, veterinarians who have completed advanced studies in specialties such as internal medicine, surgery, and emergency care, if your pet must undergo a procedure that requires more precise knowledge and experience.

Pet Wellness Plan

Cibolo Small Animal Hospital offers a progressive new approach to veterinary care. Our Wellness Program embraces a focus on preventative medicine based on the specific life-stage of your pet. Each patient is assessed individually based on factors such as species, breed, age, and environmental challenges. Next we offer recommendations for prevention, nutrition, and diagnostic work-ups appropriate for your pet. Our role is to educate you on those procedures and medications especially beneficial for your pet. This allows us to be more flexible with our recommendations, and gives you more control of your pets' healthcare. The key to Cibolo Small Animal Hospital Wellness Program is an emphasis on the annual health examination. Each year when your pet comes in he or she will receive a comprehensive physical exam and age appropriate ancillary diagnostics (such as parasite tests and blood work) to screen for early signs of disease.

Payment Options

1. Payment is expected when services are rendered. In order to focus on our patients' needs, customer service and minimizing costs, we do not bill. 2. We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express) checks and cash. All cards must be signed by the owner of the card. 3. When unexpected illness strikes a pet, unexpected expense strikes as well. Cibolo Small Animal Hospital understands this and is able to make some special arrangements through the CareCredit program. It takes just 5 minutes to complete an application and will allow you to break down your payment into 6 monthly installments. You can either apply yourself online at: www.CareCredit.com.

Highlights of the CareCredit program:

  • Low Monthly Payments

  • Interest Free For 6 Months (*restrictions apply*)

  • Determine Approval in a Few Minutes

  • No Annual Fee

Insurance For Your Pets Another popular option for your family and pet is insurance coverage. To learn more, please visit the following pet insurance websites . . .